Ensuring a Safe Return to Hospitality during COVID-19

15 Jul

The wait is finally over, the gradual lifting of lockdown means that in the coming weeks, restaurants, pubs, bars and cafés throughout the UK are able to re-open and welcome customers back through their doors. Showing promise for a rapid summer revival of the industry, many restaurants have been inundated with reservations following government announcements that restaurants and pubs could open indoors from 4th July in England, 15th July in Scotland, and from 3rd August in Wales. It’s fair to say that the lockdown has given consumers a new appreciation for the hospitality industry, and many can’t wait to enjoy the pleasure of dining out again.

But as customers flock to your doors once more, it’s important to remember that the risk of coronavirus remains significant, particularly in customer facing environments such as restaurants, bars and cafés.

Naturally you’ll want to make sure your staff and customers feel at ease, and as a business owner it’s your responsibility to ensure proper measures are in place to ensure the safety of everybody who enters your premises. The threat of coronavirus demands higher levels of hygiene and enhanced protection measures, but by implementing the correct processes and communicating these effectively, you’re not only protecting your staff and customers but also mitigating the risk of future claims against you.

But where to start?

Whilst large chains will likely have the support of a dedicated HR Manager or Health & Safety Officer to guide them through the legalities, smaller businesses and most independent pubs, restaurants and cafés often don’t have this luxury, so the responsibility falls to you, alongside your usual roles and responsibilities within the business.

To save you a lot of time and stress…

We have put together a FREE GUIDE specifically for restaurant, pub and café owners which outlines the HR and H&S measures you need to take on reopening, presented in manageable, bite sized pieces. Our guide will ensure you adopt a best practice and compliant approach and includes;

– 3 steps to ensuring a safe return to hospitality

– 5 steps to risk assessment

– 4 things to share with your employees

– Details of where you can access template documents specifically for a restaurant environment, designed to save you even more time!